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FAQ
Have a question
about Burke's Outlet? Need to talk to a customer service agent? Call us Toll
Free at 1-800-683-8655, or see our Frequently Asked Questions below for
answers:
What does it mean
when "the Dots Move"?
What is your policy on returns?
Does Burke's Outlet
have a policy on labor practices?
Where are your
stores located and when are they open?
What about locations in other
states?
What
payment options do customers have at your stores?
How can I contact someone in
your company?
What about opportunities for
employment?
How can
I get information on what's happening at Burke's Outlet?
How can I unsubscribe
from your VIP email service?
Does Burke's Outlet have online
shopping?
Do you offer any special
shopping discounts?
Are your web sites secure?
WHAT DOES IT MEAN WHEN THE DOTS
MOVE?
Burke's Outlet clearance merchandise is marked with colored dots that indicate the % off the ticketed price. Merchandise is dotted at 30%, 50%, 70% and 95% off our original price. At
the end of each month, The DOTS MOVE and many items that were 30% off, become 50% off, many of those at 50% off go to 70% off and so on. So check out the clearance racks and save even more when The DOTS MOVE!
WHAT IS YOUR POLICY ON RETURNS?
At Burke's
Outlet we want our customers to be satisfied with their purchases. If for
any reason you are not completely satisfied with your purchase, you can
simply return it to any Burke's Outlet location.
Within 30 days of purchase with receipt = method of payment.
After 30 days of purchase with receipt = merchandise certificate.
No receipt with or without tags on merchandise = merchandise certificate issued at the current value of merchandise..
10 day waiting period for cash back on purchases made with a check.
All Sales Final on all clearance 70% to 95% off original price.
You may also
exchange it for something else in the store. Click
here to locate the store nearest you.
Sales are final on all clearance marked down 70% to 95% off original price.
DOES BURKE'S OUTLET
HAVE A POLICY ON LABOR PRACTICES?
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Burke's maintains a "Code of
Vendor Conduct," which is designed to ensure that our business partners operate
ethically and that our merchandise is produced under appropriate conditions -
in the United States and around the world. Burke's will not do business with
vendors who refuse to abide by our Code, and we make it clear that compromising
the letter or spirit of the Code will result in serious consequences - up to
and including the termination of orders and any future business dealings.
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WHERE ARE YOUR
STORES LOCATED AND WHEN ARE THEY OPEN?
Burke's Outlet
has store locations across the Sunbelt, in Alabama, Arkansas, California, Kentucky, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, South Carolina,
Tennessee, Texas and Virginia. Click
here for the store nearest you and its hours of operation.
WHAT ABOUT LOCATIONS IN OTHER
STATES?
We operate in
Arizona, Florida, and Georgia as Bealls Outlet. Click
here for those store locations and their hours of operation.
BURKE'S OUTLETS & BEALLS OUTLETS ARE NOT
AFFILIATED WITH BEALLS DEPARTMENT STORES IN TEXAS & NEW MEXICO OR ANY
STATES OUTSIDE OF FLORIDA, WHICH ARE A PART OF STAGE STORES
WHAT
PAYMENT OPTIONS DO CUSTOMERS HAVE WHEN SHOPPING AT YOUR STORES?
Burke's Outlet Stores accept cash, check, VISA, MasterCard, Discover, American Express,
and the Burke's Outlet Credit Card.
HOW CAN I CONTACT SOMEONE IN
YOUR COMPANY?
You can contact
us four ways:
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By Phone: 1-800-683-8655
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By Fax: (941) 745-2742
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By Email:
customerservice@burkesoutlet.com
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By mail: Burke's Outlet
E. R. Beall Center
700 13th Ave. E
Bradenton, Fla.
34208
ATTN: Customer
Service
WHAT ARE YOUR OPPORTUNITIES
FOR EMPLOYMENT?
Click here for job postings.
HOW CAN
I GET INFORMATION ABOUT WHAT'S HAPPENING AT BURKE'S OUTLET?
Join our VIP
Shopper program and each week you'll receive an email with the latest on new
merchandise arrivals, new store openings, when the dots move and more! Click
here to join today.
HOW DO I UNSUBSCRIBE
FROM YOUR VIP EMAIL PROGRAM?
Click
here to unsubscribe.
DOES BURKE'S OUTLET HAVE ONLINE
SHOPPING?
We don't offer
online shopping due to the nature of our merchandise buys. We offer
exceptionally low prices because our assortments are mainly closeouts. New
assortments come in every week-- therefore we can't guarantee that we will
have the particular size or color that you are looking for.
We invite you to shop in any of our store
locations in Alabama, Arkansas, California, Louisiana, Mississippi, Nevada,
New Mexico, North Carolina, South Carolina, Tennessee or Texas. Click
here for the location nearest you.
DO YOU HAVE ANY SPECIAL
SHOPPING DISCOUNTS?
Yes, we offer
the FREE Monday Club card to customers who are 50 and older. This card
entitles the user to receive a 15% discount on all purchases every Monday.
The Friday Club
card is free to customers aged 49 or younger. This card entitles the user
to receive a 15% discount on all purchases every Friday.
ARE YOUR WEBSITES SECURE?
Your Privacy
Online
Your personal information is just that-and we keep it private. At Burke's
Outlet, we are committed to ensuring your privacy as a customer. We do not
sell or exchange names, or any other information about our customers, with
any outside parties-period! As a visitor to burkesoutlet.com, our website
automatically recognizes your Internet service provider, but you cannot be
identified as an individual.
Legal Notice
All users of this web site agree that their access to and use of this web
site are subject to the terms and conditions set forth in this legal notice
and all applicable laws, and that any such access or use is undertaken at
the user's own risk. These terms and conditions further are subject to
change at any time without prior notice. Any claim made concerning this
notice shall be resolved according to the laws and resolved in the courts of
the State of Florida. All content, graphics, code and software used on or
incorporated into this web site, and the arrangement or integration of all
such content, graphics, code and software, are subject to copyrights held by
or licensed to Burke's Outlet and all rights thereto are specifically
reserved. Permission is granted to electronically copy and print hard copies
of pages from this web site solely for personal, non-commercial purposes .
Any other use of this web site or content or information contained in this
web site is strictly prohibited, unless the written permission of Burke's
Outlet first is obtained. This web site may contain typographical errors or
inaccuracies and may not be complete or current. Burke's Outlet therefore
reserves the right to correct any errors, inaccuracies or omissions and to
change or update information at any time without prior notice. This web
site, and any information or content on this web site, are provided "as is,"
with all faults. Burke's Outlet makes no representations or warranties of
any kind, whether express or implied, with respect to this web site or
content or information available on or through this web site. Except as
otherwise provided under applicable laws, neither Burke's Outlet nor its
corporate affiliates, nor the directors, officers, employees, agents,
contractors, successors or assigns of each, shall be liable for any damages
whatsoever arising out of or related to the use of this web site or any
other web site linked to this web site. This limitation of liability applies
to direct, indirect, consequential, special, punitive or other damages you
or others may suffer, as well as damages for lost profits, business
interruption or the loss of data or information, even if Burke's Outlet is
notified in advance of the potential for any such damages. Burke's Outlet as
well as page headers, custom graphics, buttons, images and other content on
this web site, is subject to trademark, service mark, trade dress, copyright
and or other proprietary or intellectual property rights or licenses held by
Burke's Outlet. Other trademarks, product names and company names or logos
used on this web site are the property of their respective owners. Except as
expressly authorized, the use or misuse of any trademarks, trade names,
logos, images, graphics or content from this web site is strictly
prohibited. Burke's Outlet does not make any representations or warranties
about any web site you may access through this web site. Any such web site
is independent from Burke's Outlet, which has no control over, or
responsibility with respect to, the information provided or activities
undertaken by any such web site. A link between Burke's Outlet and another
web site further does not mean that Burke's Outlet endorses that web site.
You need to make your own independent decisions regarding your interactions
or communications with any other web site. Burke's Outlet does not want to
receive confidential, proprietary or trade secret information through this
web site. Please note that any information, materials, suggestions, ideas or
comments sent to Burke's Outlet will be deemed non-confidential, and, by
submitting any such information, you are granting Burke's Outlet an
irrevocable and unrestricted license to use, modify, reproduce, transmit,
display and distribute such materials, information, suggestions, ideas or
comments for any purpose whatsoever. However, we will not use your name in
connection with any such materials, information, suggestions, ideas or
comments unless we first obtain your permission or otherwise are required by
law to do so.
This web site is operated by Burke's Outlet. The web site address is
http://www.burkesoutlet.com.
The mailing address: Burke's Outlet, E. R. Beall Center, 700 13th Ave. East, Bradenton, FL 34208
The e-mail address is
customerservice@burkesoutlet.com.
The telephone number is 1-800-683-8655.
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