Frequently Asked Questions

Your personal information is just that and we keep it private. At Burkes Outlet, we are committed to ensuring your privacy as a customer. We do not sell or exchange names, or any other information about our customers, with any outside parties - period! As a visitor to burkesoutlet.com, our website automatically recognizes your Internet Service Provider, but you cannot be identified as an individual.

Click here for complete information on Privacy & Security.

At Burkes Outlet we want our customers to be satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, you can simply return it to any Burkes Outlet location. 
See our Return Policy page for more information.

• Within 30 days of purchase with receipt = method of payment.
• After 30 days of purchase with receipt = in store credit.
• No receipt with or without tags on merchandise = merchandise certificate issued at the current value of merchandise.
• 10 day waiting period for cash back on purchases made with a check.
• You may also exchange merchandise for something else in the store.
• Sales are final on all clearance marked down 70 off original price.

Burkes Outlet Stores accept cash, check, Burkes Outlet Credit Card, Bealls Outlet Credit Card, PayPal, Visa, MasterCard, Discover and American Express. The Bealls Florida Credit Card is accepted in the state of Florida only.

Click here to apply, make a payment or for more information 
on Burkes Outlet ONE Credit Card.

Burkes Outlet has stores in South Carolina, North Carolina, Virginia, West Virginia, Tennessee, Kentucky, Alabama, Mississippi, Louisiana, Arkansas, Texas, New Mexico and Nevada. Visit our store locator to find a store near you. Please contact the store for hours of operation.

Click here to learn more about Burkes Outlet & the Bealls family of stores.

Order status information is available online anytime.

Click here for shipping & delivery information

If your shipping address is located within one of the states where Burke’s is registered to collect tax, sales tax will be automatically added in accordance with individual state regulations.  Burke’s currently charges tax in the following states: AL, AR, AZ, CA, FL, GA, KY, LA, MS, NC, NM, SC, TN, TX, VA, & WV

While Burke’s does not charge sales tax in every state you, as the purchaser, may have an obligation to file a sales or use tax return.  Please see below for more information:

• The state of Colorado requires that sales or use tax is due on certain purchases made from Burke’s and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Colorado Department of Revenue's website, www.colorado.gov.
• The state of Oklahoma requires that sales or use tax is due on certain purchases made from Burke’s and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Oklahoma Department of Revenue's website www.ok.gov.
• The state of South Dakota requires that sales or use tax is due on certain purchases made from Burke’s and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the South Dakota Department of Revenue's website dor.sd.gov.
• The state of Vermont requires that sales or use tax is due on certain purchases made from Burke’s and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Vermont Department of Revenue's website, tax.vermont.gov.

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Yes, we offer a loyalty program called MORE rewards. Learn more.