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Contact Us
Your comments and suggestions are important to us, so tell us what you think. Are we doing something right? Maybe we could do something better? Have a question?
It may be answered on our FAQ page; if not, we'll do our best to answer it.
Questions about OneCard Credit Card?
Call Burkes Outlet Credit Card Customer Care 1-866-308-0681 (TDD/TTY: 1-800-695-1788)
Live Chat
Monday - Saturday 9:00am - 9:00pm (Eastern)
Sunday 10:00am - 8:00pm (Eastern)
Or Call Toll Free:
1-800-683-8655
Monday - Saturday 9:00am - 9:00pm (Eastern)
Sunday 10:00am - 8:00pm (Eastern)
Customer Care Center
P.O. Box 25207
Bradenton, FL, 34206-5207
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Create a shopping account today.
Burkes Outlet Shoppers save their shipping & billing as well as add their Outlet One Card to earn points towards reward certificates.
Click here to get started now.
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XCALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act (CCPA) of 2018 takes effect on January 1, 2020. This legislation grants the following rights to California customers:
- The right to request (no more than twice in a 12-month period) to know what categories and specific pieces of personal information were collected, used, shared or sold by us in the preceding 12 months.
- The right to delete personal information held by us in the preceding 12 months and by extension, our service providers;
- The right to non-discrimination in terms of price or service when a customer exercises a privacy right under CCPA.
When submitting a request, your identity will be verified by matching your last name, phone number and email address to the information we already possess.
How do I request to know the personal information you hold about me?
If you wish us to provide a copy of this information, you may submit a request here or contact Customer Care at 800-569-9038.
For identity verification purposes, please ensure that your request includes the following:
- Last name
- Email address
- Phone number
- Request type: request to know my personal information
It may take up to 45 days from the date we verify your identity to produce the requested information. The request will provide information from all Bealls entities.
How do I request to delete the personal information you hold about me?
To request your personal information be permanently deleted expresses your intention to fully remove both your user account and any existing information held by all Bealls entities. This cannot be undone, and we won’t be able to recover any of your data, including your saved lists and sale alerts in the future.
Note that in permanently deleting your personal information you relinquish the following benefits:
- Access to special offers and discounts beyond those available on BeallsFlorida.com and all Bealls sites.
- Ability to enroll in Bealls Coast 2 Coast loyalty program, access to any of the special savings benefits, point accumulation for dollar off rewards, or access to rewards at checkouts/registers.
- Receive sale email alerts from all Bealls entities
- Ability to create or maintain a BeallsFlorida shopping account or access your saved shipping addresses
- Create and share Wish Lists with others
If you wish us to remove your personal information, you may submit a request to be permanently deleted here or contact Customer Care at 800-569-9038.
For identity verification purposes, please ensure that your request includes the following:
- Last name
- Email address
- Phone number
- Request type: request to delete my personal information
It may take up to 45 days from the date we verify your identity to delete your personal information.
For more information, contact us or call Customer Care at 800-569-9038.