Returns by Mail instructions:
- Circle the item number of the items you are returning.
- Enclose the unused, unwashed and unworn merchandise with the tags attached along with the return slip.
- We cannot assume responsibility for lost or damaged packages or the whereabouts of your package in transit, we recommend you insure your package and ship it via a trackable shipping method.
- Burkes Outlet will refund your original form of payment for the purchase amount less shipping and handling within 14 business days of receipt of your return.
- Shipping & handling charges are non-refundable.
- You will receive an email notifying you when we have received your return and credited your account. Please note: it may take up to two full billing cycles for your credit to apprear on your credit card statement.
Merchandise returned within 30 days of receipt will be refunded to the original form of payment. If you are returning a gift that was bought by another customer, the original purchaser will receive a credit for the return on their credit card after the item is returned to our fulfillment center or you may return the gifted item to one of our local stores to receive a store credit or an exchange of the item.