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Shipping Information

Click on one of the main topics below to find out more information about shipping and deliveries from Burkes Outlet.

Why do we charge shipping?

We charge shipping fees so that we can keep our prices low for our customers.

We want to continue to offer incredible value on great brands & fashion for the whole family every day.

How much is shipping?

Shipping is just $7.99 per transaction within the Continental US. An additional shipping charge will be applied to the total order when shipped to Alaska or Hawaii (applied at checkout).

When will my order arrive?

 

Please allow the following days for estimated delivery:

 

  • 3 – 5 business days for delivery in Florida
  • 5 – 7 business days for delivery within Continental U.S.
  • 7 – 10 business days for delivery to Alaska & Hawaii

Shipping Map

 

Will I get my order in time for Christmas?

It's hard to predict the mail carriers or the weather, but we created a Holiday Shipping Guide to help you estimate if you'll get your order in time for Christmas.

What is the return policy?

If for any reason you are not completely satisfied with your purchase, you can simply return it to any Burkes Outlet location. See our Return Policy page for more details.

 

When will my order get processed?

Orders begin processing immediately after credit card processing & authorization.  Click here to track your order.

What if part of my order is not available?

After you have placed your order, if for some reason an item is not available to ship, the item will be cancelled from your order. We will attempt to notify you via email that an item has been cancelled from your order. You will not be charged for any item that is not shipped.

What is my order status?

Your order status is available online anytime. If you have provided us with a valid email address, you will receive order update emails from us as your order is processed. 

Shipping Methods

Orders are shipped FedEx Ground or FedEx SmartPost. When your items are shipped, we will use the more appropriate delivery method, depending on the weight and shipping destination of your package. 

International Shipping

At this time Burkes Outlet does not offer international shipping. 

 

Note: We currently accept credit cards issued only by U.S. based financial institutions with U.S. billing addresses.

Shipping Restrictions

Due to current FAA and U.S. Postal regulations, we cannot ship orders to APO/FPO or the below U.S. Territories.

  • American Samoa
  • Armed Forces Americas
  • Armed Forces Europe
  • Armed Forces Pacific
  • Federated States of Micronesia
  • Guam
  • Marshall Island
  • Northern Mariana Islands
  • Palau
  • U.S. Virgin Islands
  • Puerto Rico

Live Chat

Monday - Saturday  9:00am - 9:00pm (Eastern)

Sunday 10:00am - 8:00pm (Eastern)

Start Live Chat

Email Customer Service

 

Or Call Toll Free: 

1-800-683-8655

Monday - Saturday  9:00am - 9:00pm (Eastern)

Sunday 10:00am - 8:00pm (Eastern)

Customer Care Center

P.O. Box 25207

Bradenton, FL, 34206-5207